Frequently Asked Questions
Mers products are manufactured using the finest quality silk fabrics imported from Italy. We use carefully processed materials to offer the best quality to our customers.
Ürünlerimiz hassas olduklarından, elde yıkama veya kuru temizleme öneriyoruz. Soğuk su ve yumuşak bir deterjan kullanarak nazikçe temizleyebilirsiniz. Ürünlerinizi ters çevirerek yıkamanız ve ütülemeden önce nemli bir bez aracılığıyla ütüleme yapmanız önerilir.
Customer satisfaction is important to us. Within 30 days, you can return or exchange the product you received. For more information, you can visit to review our Return and Exchange Policy.
Delivery of your orders takes place within 7 to 9 working days. However, in some cases the delivery time may vary depending on the order intensity and location. If the product does not arrive in the specified time, you can get detailed information by sending an e-mail to info@merssilk.com